Client Success Generalist
On-Site
Administrative Support
Full-Time
About the Role
The purpose of the Client Success Generalist is to enable the executive team to make better decisions faster.
The Client Success Generalist will be responsible for managing initiatives that are of high priority to the Leadership Team and clients. This shall include leading strategic assessments, seeing company-wide projects to completion, and assisting the General Manager with the day-to-day activities associated with running a growing business. The main objective for this position is to be an extension of the Client Success leadership team ensuring that strategic and value creation initiatives and projects get executed effectively and efficiently.
The individual will be able to make impactful contributions to the client experience.
What you'll Do:
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Evaluate company priorities, markets, and trends to develop and oversee initiatives that proactively address opportunities and threats.
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Create strategic plans and then drive results
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Track goals and ensure processes are abided by
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Uphold company values and operating principles
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Anticipate and proactively identify opportunities and challenges requiring executive attention
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Prepare for day-to-day meetings with leadership or clients, including agenda setting and follow-ups
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Prepare presentations, reports, and communications on behalf of the leadership team
What We're Looking For:
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Strategic Thinker: Proven ability to evaluate priorities, anticipate challenges, and drive results through strategic planning and execution.
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Strong Communicator: Exceptional communication and interpersonal skills to prepare impactful presentations, reports, and client communications.
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Analytical Problem-Solver: Detail-oriented with excellent analytical and problem-solving abilities to address opportunities and threats effectively.
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Adaptable and Self-Motivated: Thrives in a fast-paced environment, managing competing priorities with a strong work ethic and initiative.
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Collaborative Team Player: High emotional intelligence with a knack for working cross-functionally and fostering a positive team dynamic.
Why Join Us?
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Be part of an innovative and fast-growing company.
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Opportunity to make a significant impact on both the company’s growth and customer success.
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Continuous learning and career development opportunities.
Qualifications
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Bachelor’s degree in business, finance, economics, marketing or a related field.
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3+ years in a strategic execution role
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Self-motivated with a strong work ethic. Proven strategic, analytical, and problem-solving abilities.
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Detail-oriented and results-driven with excellent business judgment.
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Exceptional emotional intelligence, collaboration, communication, and interpersonal skills.
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Ability to perform while adapting and managing competing priorities in a fast-paced tech environment.
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Bonus: Experience working in a high-growth tech company/start-up.
Interested?
Submit an application to start the Ziler Journey.